We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
Processing times may vary during promotions, holidays or periods of high demand.
Shipping Times
Estimated delivery times vary depending on your location and selected shipping method.
Estimated delivery ranges:
- Domestic Orders: 3–10 business days
- International Orders: 7–30 business days
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated during checkout based on order value, destination and selected shipping method.
Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive tracking information via email when available.
Tracking updates depend on the shipping carrier.
International Shipping
MyVitta may ship internationally to selected countries.
International customers are responsible for any applicable customs duties, taxes, import fees or local charges imposed by their country.
MyVitta is not responsible for delays caused by customs procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
MyVitta is not responsible for orders delayed, lost or returned due to incorrect or incomplete addresses.
Additional shipping fees may apply for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears lost during transit, please contact us as soon as possible.
We will work with shipping carriers to investigate and assist where possible.
Delivery Delays
Unexpected delays may occur due to weather conditions, carrier issues, customs processing or other circumstances beyond our control.
We appreciate your patience and understanding.